Managing Desktops Across Your Enterprise

The emergence of virtualization has both helped and hindered desktop management processes. By consolidating and centralizing resources, virtualization can help make enterprise asset management easier than ever. However, this approach has created new needs when it comes to software distribution, patch management, and other activities, making the need for a formal desktop management strategy even more critical. "Going virtual" does not excuse you from managing your desktop assets.

Most importantly, failure to properly manage desktops can be a costly mistake. Leading industry analyst firm Gartner estimates that a poorly managed Windows XP desktop has a four-year total cost of ownership of $4,455, compared with $2,850 for one that is well-managed.

IT professionals who need a more efficient, more effective, and more affordable way to manage company PCs are turning to desktop management software. These powerful solutions streamline, automate, and accelerate core desktop management tasks such as installing software updates and patches, administering end user privileges, monitoring system usage, gaining visibility into desktop configurations and associated changes, troubleshooting end user problems, or detecting spyware or viruses.

Desktop management software is an easy to use software-as-a-service solution that provides organizations with all the tools they need to enhance the setup, administration, and monitoring of PCs and laptops throughout their lifecycle. IT professionals can precisely, productively, and economically:

- Maintain an accurate, up-to-date PC and software inventory
- Instantly identify the configuration of each desktop, which can reduce the time and cost of help desk or technical support calls
- Protect the desktop environment by tracking installed software on each PC, to uncover missing patches, or lack of security software
- Minimize license compliance risk by detecting the presence of any illegal applications
- Optimize employee productivity by finding and removing unauthorized programs that can drain productivity, such as games, instant messaging, or file sharing
- Audit changes to each desktop in real-time, to proactively identify the download of viruses, spyware, or malware before they cause damage

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